CRM for WhatsApp Business Self-Hosted or Cloud SaaS

WhatsMonk integrates with WhatsApp Business API to turn your WhatsApp into a full-featured CRM. You can manage contacts, automate messages, track conversations, assign chats to team members, and analyze your sales pipeline — all from one dashboard.

Yes, if you're managing more than 20-30 customer conversations on WhatsApp, you need a CRM. Without it, you'll lose messages, miss follow-ups, struggle with team coordination, and have no visibility into your sales pipeline.

SaaS is hosted on our cloud servers with monthly subscription — no technical setup required. Self-Hosted means you buy the script once, install it on your own server, and own it forever. Self-hosted gives you complete control and data ownership.

We connect to your WhatsApp Business API account to send and receive messages. We provide step-by-step setup guides for both Meta's official API and third-party providers. The integration is secure and complies with WhatsApp's policies.

Yes! We support multi-agent functionality. You can add unlimited team members, assign conversations, set permissions, and track individual performance — perfect for sales teams and customer support.

Absolutely. We're built on official WhatsApp Business API and follow all Meta's policies. We ensure your messages are compliant, help you avoid spam flags, and provide best practices for customer communication.

SaaS customers get 24/7 support via email and chat. Self-hosted customers receive installation service, documentation, and 30-day email support. We also have a community forum and video tutorials.

Yes! We provide data import tools to migrate your contacts and conversation history from other platforms. Our team can also help with custom migration if you have specific requirements.

For self-hosted deployment, you need a Linux/Ubuntu server with at least 2GB RAM, PHP 8.1+, MySQL 5.7+, and a web server (Apache/Nginx). We also provide free installation service to help you get started quickly.

The self-hosted version gives you complete source code access for unlimited customization. You can modify features, add integrations, change the UI, and tailor it to your exact requirements. SaaS users can request custom features.

We take security seriously. All data is encrypted in transit (SSL/TLS) and at rest. Self-hosted users have complete data ownership on their servers. SaaS data is stored on secure cloud servers with regular backups and SOC 2 compliance.

The 14-day free trial includes full access to all features: unlimited contacts, message automation, broadcast campaigns, team collaboration, analytics, and 24/7 support. No credit card required to start.

Yes! We use WhatsApp Business API which is designed for business messaging. We include rate limiting, message templates, and opt-in/opt-out management to keep your account compliant and avoid spam flags.

SaaS subscriptions can be canceled anytime with no penalties. For self-hosted purchases, we offer a 30-day money-back guarantee if you're not satisfied. Installation issues are resolved free of charge.

Yes! We support integrations with popular tools like Zapier, Google Sheets, CRM platforms, and have a REST API for custom integrations. Self-hosted users can build unlimited custom integrations.